I have gone to this shop a total of 4 times. I was very pleased with their service until my last visit on 1/3/15. I had them do a diagnostic check, because my engine light was on. They did the service, informed me of the issue and costs. I denied repairs at that time and left. While they checked my vehicle, unbeknownst to me, they removed my cabin filter and broke my signal light on the driver's side. I previously had my light zip tied (due to an accident) which was clearly broken. My signal light was hanging from my car later that night (after their business hours). I called once I realized everything and they of course denied everything! Those mechanics are careless!
Changing to one ⭐
i have been to this shop quite a few times and always receive mediocre service but its right up the street so what the heck right? the last time i went i got an oil change, new serpentine belt and a coolant flush for $225 which i thought was a little steep but i had to be at work in a few hours so i let them do it. i went and picked my car up at 4 oclock because i had to be to work by 5 and halfway there i noticed my car was overheating. i stopped and looked under the hood and the radiator was never filled up after they supposedly flushed it. when i called and spoke to Fred the owner who was there that day and explained to him that i had to finish my own coolant flush that i was overcharged for he told me all he would compensate me was the cost of the coolant! thanks but no thanks. if i was a little less mechanically inclined he would have been replacing my motor and getting me a rental car but wouldn't even refund my coolant flush(that wasn't done). from now on ill go to firestone where they dont hire drunks and drug addicts.
Very helpful
Great customer service in and out fred the manager was a very nice guy and runs his business well. Will come again when I need car assistance
Superlube Complete Car Care Center is a US Car Repair based in Euclid, Ohio. Superlube Complete Car Care Center is located at 21217 Euclid Ave, Euclid, OH 44117, USA.
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